We’re Here to Help – Connect with LUXDU

At LUXDU, operated by ROYAL BOX MAKING JEWELLERY & GIFT BOX L.L.C., we value your trust and are committed to providing reliable customer support.

Whether you have a question about our premium leather jewellery boxes, gift boxes, packaging items, related products, or need assistance with an order, our team is ready to support you.

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📞 Customer Support Contact Details

You can reach us through the following official channel:

Email: cs@luxdu.ae

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🕒 Support Hours

Our customer support team is available:

Sunday to Friday: 10:00 AM – 7:00 PM
Time Zone: Gulf Standard Time, GMT+4
Closed: Saturdays and UAE public holidays

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✉️ Response Time

We strive to respond to all inquiries within 24 hours on working days.

During peak seasons, promotions, or high order volumes, response times may vary slightly. However, every message is important to us, and our team will respond as soon as possible.

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📍 Company Address

ROYAL BOX MAKING JEWELLERY & GIFT BOX L.L.C.
Royal Box Factory Bldg. No. 1, Road 35,
Sharquat, Al Ain,
United Arab Emirates

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🤝 Customer Satisfaction

Your satisfaction is our priority. If you have feedback, product questions, order concerns, or an unresolved issue, please contact us and we will do our best to assist you promptly.

Thank you for choosing LUXDU — premium leather jewellery boxes, gift boxes, packaging items, and related products, delivered with care and quality.